Privacy policy
Privacy Policy
Last Updated: June 2026
Welcome to Cloth Vintage. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.
Information We Collect
When you visit or make a purchase from Cloth Vintage, we may collect the following information:
Personal Information
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information
- Order history
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails and marketing communications (with your consent)
- Comply with legal obligations
Payment Security
All payments are processed through secure third-party payment providers. Cloth Vintage does not store or have direct access to your complete payment card details.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Marketing and analytics providers
- Customer support platforms
These partners are only given the information necessary to perform their services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Enhance shopping experiences
You may disable cookies through your browser settings, although some features of the website may not function properly.
Marketing Communications
If you subscribe to our newsletter, we may send promotional emails regarding products, offers, and updates.
You may unsubscribe at any time by clicking the "unsubscribe" link included in our emails.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes and enforce agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw marketing consent at any time
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
Contact Us
For questions regarding this Privacy Policy, please contact:
Cloth Vintage
Email: support@clothvintage.com
We aim to respond to all privacy-related inquiries within 24–48 business hours.