Return & Refund Policy

Last Updated: June 2026

At Cloth Vintage, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original condition.
• All original tags and packaging must be included.
• Items must not show signs of wear, washing, damage, or alteration.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Items marked as non-returnable
• Products that have been worn, washed, or damaged after delivery

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Your refund will be issued to your original payment method.
• Processing times may vary depending on your payment provider.
• Refunds typically appear within 5–10 business days after approval.

Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly arrange a replacement or exchange at no additional cost.

Return Shipping

Cloth Vintage offers free returns for eligible orders.

Customers will not be charged any return handling fees for approved returns. We may provide a prepaid return label where applicable.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, cancellation requests cannot be guaranteed.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately with:

• Your order number
• Photos of the item received
• A brief description of the issue

We will work quickly to resolve the problem.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact our support team:

Email: support@clothvintage.com

We aim to respond to all inquiries within 24–48 business hours.

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Short Professional Version (for premium stores)

30-Day Hassle-Free Returns

At Cloth Vintage, we stand behind the quality of our products. If you're not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. Items must be unused, unworn, and returned in their original condition with tags attached. Approved refunds are processed to the original payment method. We also offer free returns for damaged, defective, or incorrectly delivered items.

Questions? Contact us at support@clothvintage.com